My Productivity Has Multiplied Almost Overnight

I’m finally back on track.

I had a bit of a spell there were I was sick a bunch and got into some really bad habits of wasting time on social media and the internet and was generally overwhelmed and it sort of got a vicious cycle going.

And now I’m out of it!

It’s hard to say exactly to what extent I just forced myself to do better and to what extent I may just… Recovered. It’s possible I still had lingering effects from illness. It’s very difficult to say!

But I’ve just been focusing on improving a bit every day! And it’s worked.

The first thing I did was uninstall the Facebook app on my phone, which is something I’d strongly recommend everyone do and I keep up with in the future.

And then I just really focused on my to-do and knocking that out. I allowed small lapses were I lost focus but made sure to always go back to work soon.

Now I’ve completed all my pressing to-do items and am keeping up well with new tasks.

Additionally, I finally got around to joining a gym and have actually been going. I bought a guitar so I can practice here which is something I’ve been meaning to do since I got here.

I’m also reading again and rapidly improving my Spanish through social activity, watching Spanish media, and studying.

These are all things I wasn’t really doing at all two weeks ago (except speaking to people in person).

It could also simply be that I’ve gotten established and comfortable here. I have a routine, I know where everything is, I have a social circle, and just all around I am comfortable. That makes it easier to stay productive.

I’m not totally sure what the lesson here is yet. Maybe it’s that I need to develop a routine and get comfortable where I am. But I think more likely, I really just need to focus on productivity, eliminate pointless distractions, and generally just stick to my routines and habits despite being in a new place.

One last thought is that I tend to feel somewhat lost in a new city before I develop a social circle. Getting that social interaction starts to feel like a desperate need before long. That desperation can be quite motivating and succeeds in helping me actually meet people. But it also totally distracts me from everything else, which I need to be careful about.

That could probably be its own post so maybe I’ll expand on that another time.

I Mostly Only Like Activities That Feel Like Growth

I had an epiphany today. I was using my flashcard app and learning new Spanish vocabulary. And while it’s not “fun” in the classical sense, I like doing it and it feels good.

Why?

Because it feels like I’m growing myself. I’m doing better. I’m creating a future that is better. And I really like that.

I tend to like anything that feels like an investment in myself, my life, or even in others. I enjoy activities that feel like they’ll lead to exponential growth.

As sort of a side note, I remember as a kid always really loving RTS games where you gather resources and grow exponentially. While I can’t help but think now that maybe those games served to subconsciously inure me to unregulated capitalism and the concomitant exploitation and exhaustion of the natural world (lol), it also maybe instilled in me the love of growth and scale.

So that’s all great, but why is this particularly relevant at the moment?

Because I don’t really feel like I have that in my business at the moment. I sort of feel like I’m just keeping up and managing what I have without any real possibility of growth.

There are lots of reasons for this, some of them more relevant than others. Since the pandemic began, I haven’t really spent any time “on the business”. I haven’t been planning how I can grow and acting on those things.

Despite that, I have continued to grow. It’s important that I acknowledge that because I think it will help me change my mindset here.

But even so, it hasn’t been MY focus. It has not been where my head is at when I’m working. And whether it’s true or not, it sort of feels like I’m at a peak.

I don’t really intend to come up with a solution in this post, but I do just want to acknowledge this problem and put it on my own radar so that I can figure out a way forward that fixes it.

Update: A Totally New (But Familiar?) Place

Things have changed quite drastically since I last wrote.

A month and a half ago, we were very much in a slow period. I had no active projects and really not much going on.

And then, all at once, everything changed.

Several prospective clients finally pulled the trigger. Some major projects and opportunities started with two new business partners (one old, one new), leading to a huge amount of new work.

And lots of existing clients came at me with new tasks as well.

To handle all of this, I needed to take on some new contractors. I immediately posted some listings on Upwork.com and within about a week, hired three new developers in addition to the three I’ve been working with.

And I’ve been working with them for a few weeks now, and it’s actually going great. I’ve been assigning basically all work to a contractor now and having them handle things.

I feel like I’ve finally taken a step back and embraced the project manager role.

It’s weird because I sort of feel like I’ve been here before, yet it feels totally different. At the end of 2018 and very start of 2019, it felt like nothing could go wrong. We had been consistently and aggressively growing, we were booked for months out, I had a full time employee, and all was well.

And then it wasn’t.

I grossly underestimated the hours to complete a massive new project, which sucked all of my resources for what seemed like an eternity (and was literally like a year). It prevented me from finishing or starting other, paying projects and focusing on growing my business.

And then, likely as a direct result of that project, my employee resigned, followed shortly thereafter by one of my two contractors.

I was living abroad at the time and loving that experience while everything else sort of crashed down, as is well-documented in other posts. But from then on, I vowed to do things very differently.

And I have.

I’ve been growing my business in a more sustainable way that allows for me to live the life I want to live. But I’ve also focused more on the fundamentals of running the business and growing it properly.

Whereas at the end of 2018 it felt like I was venturing in to a mysterious new world without really having a sense of what’s happening, this time it feels like I’m sailing through familiar waters. The foundation of everything is much stronger and I’m armed with more experience and insight into where I want to go and how to get there.

I’m managing the existing projects effectively without feeling like I’m just putting out fires or jumping around all day. Back then I just felt like I was getting burnt out and constantly getting pulled one way or the other.

Now things are more relaxed and controlled, and even though we’re doing way more work than then and making more money, I feel like not nearly as much is required of me.

To be clear, I feel that my own personal output far exceeds what it was then. But it’s much more controlled and I’m doing the right things and as a result, I don’t need to spend as much time doing everything. And I’ve minimized the types of issues that require immediate and constant attention by simply doing things right and being proactive.

We’ll see what the future holds. Perhaps I learned nothing the first time I was in a similar situation. But I’m thinking things will be a lot better and that 2021 will be a banner year.

Things are Slow but Might Take Off

I thought I would post a quick update of where things are at with the business.

In short, they are a bit slow.

Historically, we’ve been slow from usually the end of summer until mid-fall. After that things have almost always picked up.

We haven’t really picked up yet. We stayed a bit busier through summer but since then, there hasn’t been too much.

That’s not to say there isn’t anything. I have regular small tasks, and of course hosting and maintenance are constant. In fact, most of the renewals for hosting occur in December and January so I’ll have those coming.

But projects have been quite slow. We finished some big ones, and I’ve been in talks with many that might start “soon”, but so far none have. So I don’t really have any current projects underway.

There’s a good chance that will change, though. I have a new one that just confirmed they want to move forward today, and there are a few other larger ones that may begin any day.

I’ve also begun many marketing initiatives in earnest, and I may see those start to pay off soon.

I’m also thinking of doing things like visiting other BNI groups and seeing if that gets me new clients.

And in general, I should be focusing on ways to improve the business while things are slow so that I can continue growing.

But it will be interesting to look back and see how we did for the year, and also reflect in the future on the significance of the lull. I think we’re still on track to do well for the year despite COVID, but I’d still certainly like to do more!

I Need to Always Be Improving One Thing

So I just read a rather depressing but very honest and introspective post from myself from February this year. In it, I explained how I felt like I hadn’t really been trying all that hard. But I felt like I had rounded a corner, and that 2020 was going to be nothing but good things!

Putting the soul-crushing irony of that belief aside, while the post did bring up some great points and present a good overall picture of where I was (am) at, it didn’t really provide any real strategies for improvement.

As much as I wish it were, “start trying harder” is simply not an effective strategy, no matter what anybody tells you. And neither is anything dealing with “motivation”.

So what do I do?

I’ve talked a lot about the “One thing”, the thing I need to focus on most in my business (or life!) to improve at any one moment. While I’m not strictly saying that I should just, “do that”, but focusing on one area is, in fact, what I’m saying.

I need to always be focusing on improving in one area. I’ve written at length about habits, and how I want to be building one new habit at all times, etc.

As strange as it is to say, the one habit that I need to be building, more than any other is… Building new habits constantly.

So… I guess to start, I’ll need to be building two habits at a time!

But that seriously needs to be it. Even if I’m doing a bad job building whatever habit it is I’m working on, I just need to be doing it. I need to focus every single day on it, and aggressively enforce what I’m doing.

And the reason for this goes beyond “habits are good”.

If I want to get to where I feel like I’m “trying hard”, it’s going to take a lot of work building up the habits and resilience that it takes. It’s going to be improving things, one step at a time.

I’ve written about sleep habits extensively, and so far have just been plagued by failures with those. Maybe that’s a good place to start and just double down on fixing that.

I’m taking a month-long break from alcohol and so this seems like a good time for it. I’ve tried to do just one piece at a time, but maybe I need all of the following to be in sync for this to work:

  • Going to bed early
  • Waking up at the same early time every morning
  • Not using the snooze button
  • Not napping

I have so many years of bad habits with all of these lined up, I may just have to do it all. I might be exhausted initially, but that exhaustion will help me sleep earlier and get better sleep, which will then help with not needing to snooze or take naps, and over time I should even start waking up at the same time.

So… I just need to focus on this, and then the next thing, and then just keep improving.

I’ve Gotten Comfortable Just Running the Business

Don’t let the title fool you: this is a post about something bad.

I just got done reading some of my posts from January and February, when I was excited to grow my business and really work through a ton of marketing things. And then, as you know, the world changed in March.

So for a long time I told myself that it was okay to just worry about keeping things going and not too much on working ON the business instead of IN it.

But it’s been 7 months now, and I’m still just working IN the business. I haven’t gotten around to doing… anything. I just work on the projects we have, as they come, and that’s it. I’ve done almost nothing to advance my company.

am working with a marketing company now, and we are about to embark on a new campaign that may lead to many new clients (or at least I’m hoping!). And in that sense, maybe I’ll just fall over backwards into success without having to do all of the work.

Or maybe, if this works, the takeaway is that if I’m just not putting in the effort or having success in an area: outsource. Why make things difficult for myself? Just outsource and things will be fine.

But I don’t know that yet, so in the meantime, I should really focus on getting back into working on the business again. Even if it’s just for 15 minutes per day, I really need to do it. Things are a little slow right now and that scares me a bit! But it’s also an opportunity.

Take advantage of it.

Going to Get Back into Focusing on One Thing

Since early on when I went to Mexico, I haven’t focused on my “One thing” that I’m supposed to be focusing on. I have times scheduled into my calendar to do it, but I haven’t done it!

The world’s been crazy and so has my life, but this isn’t really about excuses. It’s just time to move forward with all of my plans.

Last week was my first one back home, and I really wanted to work on developing good habits. I think I did that.

This week I’m just furthering that along and also getting quite a bit of things done around the yard.

Next week, it’s time to get back into doing my “One Thing”.

It’s what will carry me through, and what will truly lead to success. I need to focus on it every single day if I want to accomplish what I’ve set out to do.

I need to start by going over everything I’ve prepared in terms of the plan. Then when I’m reacquainted with everything, I need to execute.

Keep in mind: virtually all of my future success rests upon me doing these things now. So do it!

What if Most Businesses Grow Because they Invest Money, Regardless of What In?

Today’s thoughts are a little difficult to explain, but I’ll do my best.

The background to this is that I’ve determined I could probably turn money into new clients fairly reliably by purchasing other businesses. It’s a bit costly, but it works.

Most other businesses also grow and also invest money in opportunities, though they don’t typically acquire other businesses.

But my thought is basically this: what if they are only growing because they invested money at all, regardless of where they put it?

Obviously there are free forms of marketing, though they usually take time and therefor have a real opportunity cost, so in my opinion it’s the same in the end.

So if monetary investment of any kind is what leads to growth, acknowledging that fact has some very profound ramifications.

It would essentially mean that if you want to grow, you need to have extra cash on hand in order to invest in worthwhile activities. Without that budget, you’ll struggle to grow.

I think you could also simplify all forms of marketing and just say that all marketing you can invest in has an expected rate of return and acquisition cost for new clients, and while your goal is of course to maximize return and minimize costs, ultimately you’re going to have to spend money regardless.

Furthermore, given your limited resources, why not do everything you can to find the investment options with the highest ROI, and then invest everything into that?

Why bother diversifying at all?

I think so many businesses have so much on their plate with trying to run a bunch of social media pages and accounts, email marketing, SEO, trade shows, branded merchandise, various advertising, and much more.

But at the end of the day, all of those cost something and all of them have differing ROIs. Nothing should really matter other than the ROI, so why would you bother diversifying to that extent?

I think you should find what works best, and then put everything into it.

And now that you’ve found what works, and you’ve acknowledged that all you’re doing at this point is turning cash into growth for your business, the question becomes: how can I free up as much cash as possible so I can grow as fast as possible?

That is, assuming growth is your goal. But this is capitalism, so growth should basically always be the goal. Anyone who is putting any effort into marketing but doesn’t seem to think they want to grow (or more commonly: doesn’t actually have the capacity or ability to handle growth), is confused and should reconsider his priorities.

Historically, I’ve spent almost nothing on marketing; I’ve only put in my time. Which worked for a while, but obviously has a limit. I only have so much time, but money could grow forever.

I feel like I can see a future where I’ve figured out where to put my marketing dollars, where I’m putting everything I make back in and keep the ball rolling. It seems predictable and safe.

But as long as I accept this model as accurate and worthwhile, my mindset needs to shift completely. Whereas in the past my thoughts were always on marginally improving things and… I actually don’t really know what I was trying to do. I guess just grow “naturally”, whatever that means?

But whereas that, my goal now should literally just be to make as much money as possible now, take advantage of my credit, and invest as much as I can into growth. And as I take on more clients and have more recurring revenue, use that cash to grow even faster.

Unfortunately, I’m at a point at this exact moment where I don’t have much cash, and I’m not making a huge amount more than what I need to survive. I do have credit available, and I did just buy a business that will give me extra funds on a yearly basis.

But I’ll need to really think about where my dollars are going now, and how I can leverage them to trigger growth long-term.

As a follow-up side note: I don’t mean to imply that marketing initiatives that take up my time or can’t immediately be utilized or scaled up by spending more money aren’t worthwhile. There’s still room for a cohesive marketing strategy, and content marketing, SEO, and possibly social media advertising may still all end up being pieces of what I’m doing.

But they are all investments, and they need to be treated as such and possibly given money to be allowed to achieve their full potential.

I also don’t know exactly which options are going to have the best ROI for me. That’s part of what I’ll be working on over the coming months.

But if I can buy clients at the rate of $144 each, then that’s the metric to compare against. If I can find a way to acquire clients for less than that, it sounds like a good place to start dumping money.

And as a final side-note: for a typical client, I will likely make more profit than $144/year. So if my acquisition cost is less than that, it means that they’ll be profitable after a single year. And then after that, those profits could be used to acquire 1 new client.

Which means that technically, I should be able to double in size each year if I do things right.

Of course there are taxes and some other expenses that seem fixed will inevitably grow with the business, but even so, I should be able to grow very rapidly if I do this right.

I Need to Develop a More Robust Marketing Strategy

I’ve been reading a lot of books recently as part of my “One Thing” each day to help prepare me for all of my upcoming marketing plans. And I’ve concluded that there are quite a few things I’m going to need to do.

In addition to rethinking my positioning, rewriting my website content, putting together landing pages, and testing out different advertising options, I think I’m also going to need to plan out email marketing strategies and automation campaigns.

While I haven’t thought all of this through just yet, it’s become clear to me that I probably won’t be able to just put an ad on Facebook and have people purchase my services without any additional interactions.

Most likely, it will require me to turn them into subscribers of some kind first, and then eventually they will buy from me after enough interactions.

Unfortunately, it’s all just quite a bit more complicated and will take much more work than initially anticipated.

One interesting thing I read about is the difference between high-risk and low-risk sales. Unfortunately, I’ve found very little information regarding how to sell the two differently, which is very odd.

Low-risk sales are considered those of less than $200. My services could certainly fall under that category if billed monthly. So if nothing else, a good insight here is that monthly payment options should definitely be considered for new clients because the barrier to purchase is so much lower.

But even as a low-risk service, I think people perceive that going with us for any of our services is a very important business decision, and that they need to be cautious in their choices with it.

I’ve had a couple other interested thoughts recently that are unrelated.

The first is the fact that the clients we want to work with already have WordPress sites, and that we don’t need to sell them at all on WordPress itself. They already understand its value.

And with that in mind, I thought of a brief tagline of sorts that I thought sort of represented our value to those people.

“WordPress is hard. We make it easy.”

Perhaps a bit too simple, but maybe not! It’s not exactly praising WordPress itself, but to a business owner who is struggling with maintaining a WordPress site, they’ll get it. 

That’s all I have for now. I’ll be reading a few more books and then hopefully moving on to the rest of the tasks.

Here’s the Plan

I always feel the need to plan things out, yet I almost never do it. I love thinking through all the top-level things that need to happen or that I want to try, but I don’t necessarily follow-through and make an actual plan.

That needs to change!

So right here and now, I’m making a plan.

I’m re-reading “The One Thing” and it has a format that I like. Obviously, the “focusing question” from that book is something along the lines of:

“What’s the one thing I can do right now that will make everything else easier or unnecessary?”

But further than that, he breaks it down by time frame, so what’s the one thing I can do in 5 years, 1 year, etc. By starting at the end and then breaking things down, you can get to actionable items right now that, over time, will lead to that goal.

So what do I want?

I want to make enough from my business that I can essentially do whatever I want and retire early, but also be able to work entirely remotely and spend very little time on the business.

How can I get there?

Well, let’s try and figure out what that means. I could pluck a number out of the air, but I want to say that it means somewhere around $500,000 in personal income for the year, while working 10 or fewer hours per week.

I like the idea of continuing to use hosting, updates, and WordPress maintenance as the main source of income, because they are all scalable.

If I continue focusing on WordPress, I think that for each client I could expect something like $150/year in profit on hosting, $75 for updates, and perhaps $150 for maintenance.

So that’s $375 in profit per site, per year. To get to $500,000 then, I would need 1,333 and 1/3 clients.

That’s a lot of clients! But honestly, that’s totally doable.

I’ve got maybe 275 hosting clients now. They aren’t all WordPress and they won’t all bring in $375, but I’m working up to that. To be safe, let’s say I need 1500 clients in 5 years.

With the 275 I have now, I still need 1,225 more, or 245 new ones per year. With attrition, that number is going to need to be closer to 300, most likely.

Now, my goal for this year was 100 new hosting clients, and I still intend to exceed that goal. Obviously that won’t cut it if it’s all I can do each year.

However, this first year is going to be the most important one, because it’s where I’m going to figure out how to rapidly get new clients. I’m going to experiment and try things and hopefully accomplish something that’s repeatable.

So without further ado, here is my priority for each time range.

The one thing I can do in 5 years:

Service 1,500 website hosting clients

The one thing I can do in 1 year:

Figure out a scalable, repeatable method of acquiring new clients and investing heavily into it, resulting in 100 new hosting clients.

The one thing I can do in 1 month:

Test a variety of different methods for acquiring new clients and see what works.

The one thing I can do in a week:

Put a plan together for what I’m going to test and put concrete timelines on everything.

The one thing I can do right now:

This!

 

There, I did it! I’ll need to review and plan over time to see how things are going, but I think this is a great start.

In “The One Thing”, he recommends spending literally 4 hours per day on advancing your “one thing”, and that definitely makes sense. I think to start I might start blocking off 2 hour chunks and really hitting it hard.

I think it’s really, really important that I actually do this. If I think back to how my time has been spent historically, only a tiny fraction of it has been spent on improving the business and implementing actual plans that I’ve had.

That really needs to change! And it will only happen by actually blocking off time. I’m making a note to figure out all of that tomorrow!