Win: I’m Not Bogged Down by Excessive Client Work Anymore

It’s weird, but I feel like I so infrequently mention (or notice?) many of the small successes I’ve had. But the small successes lead to the big ones, and I think that highlighting them might be just as important as highlighting areas that need improvement.

So what’s the success? Basically it’s that I’m not spending large amounts of time on actual client work.

For many years when I started my business, I did everything. From sales and marketing to designing and writing every line of code.

I learned a ton. And my business grew.

But eventually it grew to the point where I couldn’t grow any more without some help. I started working with contractors and even had an employee for a while.

I found myself constantly drowning in client work, where I was personally going in and making designs, writing new code, and fixing other issues. And it was preventing me from scaling.

I’m sure there’s a blog post in here about it somewhere, but I resolved to stop doing the client work and focus on improving the business.

I wish I could say that it happened overnight, but it didn’t! It took years to shift everything over. Part of it requires developing the right processes, part of it is having the right people with the right clients, and the rest is just dealing with your own habits.

But I’m at a point now where I probably only spend 30 minutes per day on client work that I could be giving to someone else. That’s not bad!

And it frees up tons of time for me to manage the business and work on growing it, which is what I’m doing.

It was hard to get to where I am, but it’s nice to be able to trust my team with things and just send them work without having to worry. It feels… Functional.

And it’s less stressful now, because historically when I’d get bogged down doing things myself, I would just get more frustrated because I knew that it was preventing me from growing.

But now it’s all good!

So I think that’s actually a great success. So, time to celebrate.